Thursday May 21st, 2020
The time has come when we can start seeing patients again, although we aren’t back to business as usual. We have been working hard over the last few weeks to implement all the new federal, state, and local mandates, as well as guidelines from the CDC, OSHA, and the California Dept. of Public Health. We understand that you may have concerns about resuming your dental care so we posted a document on our website (link below) describing some of our new protocols. We have spent considerable time on team training and education, practicing our new protocols and systems, including Respiratory Protection Training and respirator fit testing for all clinical staff; because as always, your safety is our top priority!
We are now scheduling appointments for consultations, exams, check-ups, cleanings, and even some surgeries! While we would love to make up all our patients’ delayed appointments immediately, we simply cannot. In addition to the shear number of appointments that were put on hold over the last 8 weeks, we are also limiting the number of available appointments each day, as well as allowing more time between appointments for thorough disinfection procedures and social distancing.
My team and I take pride in providing the best quality oral healthcare possible, and that includes an emphasis on safety. We are taking great care to screen every patient and all team members daily, prior to entering our office. We will be requiring face covers at all times while inside until you are seated in the treatment room. We are well supplied with proper personal protective equipment (PPE) for our clinical team, and plan to avoid the generation of aerosols whenever possible. We’re making several modifications to our previous operating procedures, and we may take some time to get used to them all. So, please forgive us if we can’t get you in right away as we adapt to this ‘new normal’. We appreciate your patience!
We are here for you if you have any questions about your treatment, and certainly let us know if you are experiencing any pain or discomfort so we can prioritize your care. We have availability with our hygiene team in the next 3 weeks, so if you are anxious to catch up with your maintenance schedule please call us at 858-635-6700! We look forward to seeing you soon!
Dr. Tina Beck
To read Dr. Beck’s previous COVID-19 message, please click here.
Dr. Tina Beck announcing re-opening of office
Effective Hand Washing