Treatment Coordinator

We are looking for an enthusiastic and professional individual to join our team as a dental treatment coordinator. We are a fee-for-service SPECIALTY PERIODONTAL OFFICE and pride ourselves on providing high-quality care for our patients and referring offices, with an emphasis on excellent customer service, always aiming to create a friendly and comfortable atmosphere for our patients.
This position requires experience in the dental field, with preference to those with experience in periodontics or oral surgery. Duties would include scheduling new patients, coordinating care with referring dental offices, verifying insurance benefits, reviewing treatment costs and financial policy with patients, scheduling patients for treatment, and maintaining a productive hygiene schedule.

ESSENTIAL DUTIES AND RESPONSIBILITIES (Other duties may be assigned).
  • Answer phones, schedule new and existing patients
  • Coordinate care with referring offices
  • Schedule and confirm patient appointments
  • Maintain productive surgical and hygiene schedules
  • Document conversations with patients and referring offices regarding the delivery of patient care, by recording in patient charts
  • Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
  • Contributes to team effort by accomplishing related results as needed
*Duties and assignments may change at the discretion of the supervisor

KNOWLEDGE REQUIRED FOR SATISFACTORY JOB PERFORMANCE
  • Min 2 years experience in treatment coordination in the dental field, with a preference for periodontal or oral surgery expertise
  • Fluent in dental terminology and procedures
  • CPR certification
  • Basic/advanced computer skills, including use of email and email attachments (PDF, JPEG, DOC, XL)
  • Experience with Dentrix patient management software preferred
  • Comfortable with the use of technology

PERSONAL ATTRIBUTES DESIRED
  • Excellent interpersonal skills including compassion, professionalism, tact, integrity, confidentiality, and flexibility
  • Ability to communicate clearly, accurately, and effectively with a broad variety of people via telephone and email
  • Professional, polished, business-like demeanor
  • Ability to recognize patients and recall their names
  • Ability to approach patients in a pleasant, helpful, and caring manner
  • Initiative & ability to work autonomously
  • Organized & detail-oriented
  • Self-motivated & able to work independently

BENEFITS
  • Sick Pay
  • Reduced Medical Insurance Premiums
  • Paid Vacation
  • Paid Holidays
  • Quarterly Bonus Programs

If interested, please send your resume to SoCalPerioImplant@gmail.com.